bowbridge Anti-Virus for Salesforce Documentationbowbridge Anti-Virus for Salesforce

Overview

Comprehensive file scanning and threat protection for your Salesforce org

Key Capabilities

Verify your setup after installation

Use the built-in test tools to confirm everything is working: Test File Scanning and Test URL Scanning.

How It Works

File Upload or Download

The trigger intercepts file uploads to Salesforce or downloads from Salesforce, depending on your configuration.

Scan

The file is sent to the external scan cluster for analysis.

Result Processing

Results are processed. Clean files pass through, threats are blocked or quarantined.

Notification

Admins and users are notified based on your notification settings.

Logging

All activity is logged for audit and compliance.

Record Created or Updated

A record is created or updated in Salesforce, triggering the URL scanning process.

URL Extraction

URLs are extracted from all configured text fields and the user's Protection Profile is identified.

Allow and Block List Check

URLs are checked against the configured allow and block lists. Matches are resolved immediately.

External Scan

Remaining URLs are sent to the external scan service for analysis.

Result Processing

Based on scan results, each URL is allowed, blocked or removed in the field content.

Notification

Admins and users are notified based on your notification settings.

Logging

All activity is logged for audit and compliance.

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