Test File Scanning

Overview

bowbridge includes a built-in file upload test feature that allows administrators to verify the scanning configuration is working correctly.

Accessing the Test Feature

Go to Settings → File Scan
The Test Virus Scanner card appears at the top of the page

Uploading a Test File

Click the file upload area or drag a file into it
The file is scanned and marked as a test file
Expand Show File Scan Logs below to see the scan result

Using the EICAR Test File

The industry-standard way to test antivirus scanning is with the EICAR test file:

Download a test file from eicar.org, or create a text file containing exactly this string:

X5O!P%@AP[4\PZX54(P^)7CC)7}$EICAR-STANDARD-ANTIVIRUS-TEST-FILE!$H+H*

Save it as eicar.txt
Upload it using the test file upload feature
The scan should detect it as EICAR-Test-Signature and block/quarantine it

This is a harmless test string, not an actual virus. It is recognized by all major antivirus engines as a test signature.

Test File Count: The Test Virus Scanner card shows the current number of allowed test files in the system. You can delete them by clicking the Delete All Test Files button instead of manually moving them to the Recycle Bin.

What to Verify

After uploading a test file, confirm the following:

What to check	Where to look	Expected
Scan log created	Reporting → File Scan Logs	New entry for the uploaded file
Threat blocked	Action column / Quarantine	"Blocked"
Notification received	Bell icon / email	Alert delivered
Malicious File content replaced	File record	Placeholder content shown (if configured)

Troubleshooting Test Failures

Issue	Possible Cause	Resolution
No scan log entry	Scanning disabled	Enable File Protection in General Settings
Scan result is empty	Scan cluster unreachable	Check Dashboard status
File not quarantined	Action set to "Allow"	Change Action on Threat to "Block"
Timeout errors	File too large / slow connection	Check scan timeout in Scan Configuration